If you're a government employee and need an identity (ID) card, you must contact your department's nominated officer known as an authorising Officer. The authorising officer will help you complete the application form and then they will process the application using the Protective Services ID card web system.
Authorised issuing officers, please follow these steps:
1. For new ID card issues, photos and signatures MUST now be uploaded online via the ID Card Web System. This will eliminate the need for employees/members to attend the ID Card Office in person.
Uploaded photos MUST comply with the ID PHOTO GUIDELINES.
2. ID cards MUST now be mailed to the issuing officer, rather than collected from the ID Card Office.
Please refer to the Protective Services ID CARD WEB MANUAL for full guidance on ID card issuing and delivery methods.
Protective Services clients can log in to Client Access to manage employee ID cards.
ID Card Office Location Map
Authorising Officer Resources
Government policies for identity cards
Contact the team